NCSEA Web-Talk: Help Yourself – Customer Self-Service

Date: March 29, 2018


2:00-3:30 pm EST

Hate standing in line? Does waiting for the next available customer service representative make you cringe? Child support customers are no different. They are increasingly demanding flexible and convenient services at a time and place of their choosing. Satisfied customers will continue to use our services, but can a state fulfill customer expectations and meet program standards at the same time? Help Yourself, NCSEA’s March Web-Talk, will explore the different ways states are promoting self-service while still meeting agency needs.

Register online (credit cards only) or Registration Form