Date: April 04, 2013
(Skills Series I)
Case notes are so critical to case management and the ability to write an effective and efficient case note can make a difference in how the case is handled or not handled. Learn tools and techniques that will enable the writing of case notes that will allow others to quickly determine next actions, if necessary, or not. Proper case notes can make your agency more cost effective while allowing staff more success with case management.
Belinda Tilley, Section Chief, Legal Services Section Child Support Services Division, Office of the Attorney General for the District of Columbia
Jim Healey Lead Support Enforcement Officer Division of Child Support, State of Washington
Jenn Brown, Child Support and Paternity Specialist 2, Division of Family Development, New Jersey Office of Child Support Services
Barbara Millikan & Mathew Roberts, Oklahoma Child Support Services CARE Call
Target Audience: Legal Staff ; Front line workers; Social Worker or Staff that deal with parenting time/custody and parenting issues; Management Team; Inter/Intra agency/Liaison workers; Financial Team; Advisors; All personnel who “touch” case files, at all experience levels.
This Web-Talk is part of the Skills Series. The materials for each topic in the series will include a Discussion Guide to facilitate a post Web-Talk discussion among agency participants about how each skill applies in their workplace. Although a series is being presented, each topic will be addressed independently. Participants are welcome to register for any one or all of the series. Attendees who participate in all four Web-Talk programs (Live Event only) will receive a “Certificate of Completion” from NCSEA pending confirmation of attendance.