Family Violence Specialist – Office of the Attorney General (Texas) – Child Support Division, Family Initiatives

Location: Austin, TX

The Family Violence Specialist will be responsible for performing advanced consultative services, project management, and case assessment services for the Office of the Attorney General (OAG) Child Support Division (CSD) – Family Initiatives. Work involves coordinating across program areas to develop and manage CSD initiatives related to family violence, building working relationships with statewide and local domestic violence groups and IV-D courts, and making presentations to internal and external customers. The specialist will also serve as a back-up to Family Initiatives’ Parenting and Paternity Awareness (p.a.p.a.) Coordinator, and assist with developing and delivering training materials to school districts and community organizations, as requested. The Specialist will provide support to the interagency collaborations between the OAG’s Child Support Division and program stakeholders. OAG employees enjoy excellent benefits along with tremendous opportunities to do important work and make a positive difference in the lives of all Texans.

Responsibilities: 

  • Oversees, manages, and supports Family Initiatives special projects and business plan projects including, but not limited to, the Child Support Family Violence collaboration; evaluates projects by coordinating with other sections within the CSD to ensure projects remain on schedule and that project outcomes and results are disseminated after project completion; communicates and provides training to project partners and grantees; and completes federal and special reports
  • Provides support to the Parenting and Paternity Awareness (p.a.p.a.) coordinator in the revision and implementation of the p.a.p.a. curriculum, including, but not limited to, delivering training on the p.a.p.a. curriculum to school district educators and professionals in community settings
  • Coordinates with the Prevention, Early Intervention, and Outreach (PEIO) Manager to develop and implement special projects designed to enhance program performance and improve CS related educational outreach to targeted populations, including, but not limited to, survivors of family violence, unmarried parents, and parenting and non-parenting youth, and deliver presentations to internal and external audiences on the legal rights and responsibilities of parenthood
  • Oversees, reviews, revises, and develops CSD Family Initiatives public education presentations, resources, and outreach materials; researches best practices and reviews technology solutions and methods for customer education; and develops recommendations and models of materials/resources for public outreach and education
  • Coordinates with the PEIO Manager to strengthen existing relationships, and build new collaborative and professional development opportunities, with external entities who work with parenting populations
  • Performs related work as assigned
  • Maintains relevant knowledge necessary to perform essential job functions
  • Attends work regularly in compliance with agreed-upon work schedule
  • Ensures security and confidentiality of sensitive and/or protected information
  • Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Minimum Qualifications

  • • Graduation from high school or equivalent
    • Graduation from an accredited four-year college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for- year basis: Child Support Program, grant management, program services coordination, public policy development
    • Six years of full-time experience working in the following (or closely related) fields: Child Support Program, grant management, program services coordination, public policy development; may substitute an advanced degree for three of the required years of experience.
    • Experience in working with state or local family violence agencies
    • Experience in developing educational outreach and adult-learner training materials
    • Experience in implementing, managing, and monitoring education and outreach projects
    • Experience in giving educational presentations to adult learners and the general public
    • Knowledge of social media for public agency customer education
    • Knowledge of audio and visual media technologies
    • Skill in handling multiple tasks, prioritizing, and meeting deadlines
    • Skill in effective oral and written communication
    • Skill in exercising sound judgment and effective decision making
    • Skill in developing and implementing collaboratively-designed projects
    • Skill in using a computer for word-processing, data entry/retrieval and analysis
    • Ability to identify, pursue, and manage internal and external stakeholders engagement and support
    • Ability to receive and respond positively to constructive feedback
    • Ability to work cooperatively with others in a professional office environment
    • Ability to provide excellent customer service
    • Ability to work more than 40 hours as needed and in compliance with the FLSA
    • Ability to arrange for personal transportation for business-related travel
    • Ability to travel (including overnight travel) up to 40%

Preferred Qualifications

• Advance degree in Public Administration, Political Science, Social Work, Psychology or closely related fields
• Three additional years’ experience developing, managing, and evaluating projects serving victims/survivors of domestic violence and/or experience with the Texas Child Support Division
• Knowledge of Texas Family Code, IV-D courts, Child Support System and local, state, and national domestic violence organizations
• Skill in establishing and maintaining effective long-distance working relationships with a wide range of professionals, including, but not limited to, direct service, policy, managerial, and judicial professionals both internal and external to the agency
• Proactive in identifying program performance improvement; to implement improvements in workflow; to be a self-starter; to be a dynamic and engaging presenter and instructor of adult-learners
• Ability to proficiently read, write, and speak Spanish

To apply

All applications for employment with the Office of the Attorney General must be submitted electronically through www.workintexas.com, Job Posting ID 6518553, Employer Posting No 17-0751. A State of Texas application in WorkInTexas (WIT) must be completed to be considered. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code.

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