OIG Supervisor of Child Support Investigator, Minnesota Department of Human Services

Location: St. Paul, Minnesota

Under the direction of the Office of Inspector General, financial fraud and abuse division’s (OIG) manager of eligibility and child care provider fraud investigations units, this position is responsible for developing and supervising a staff of investigators in the child care provider fraud investigations unit. This team investigates financial fraud, abuse and error by providers in the child care assistance program. The incumbent plans, organizes, assigns, and directs the overall work activities of subordinate staff to facilitate attaining unit and division goals. The supervisor ensures consistent application of professional guidelines, procedures and policies.

The incumbent is also responsible for conducting investigations, as needed. This person will also be the unit’s primary contact with local, state and federal law enforcement in matters involving child care provider fraud investigations. The supervisor’s primary responsibility is to ensure that the unit’s investigators produce sufficient evidence to determine whether a provider, and possible recipient, has committed financial fraud, abuse or error against the child care assistance programs under civil or criminal law.

Required Qualifications:
Bachelor’s degree in psychology, criminal justice, or related field AND two years supervisory experience in fraud investigations, audits, child care program operations, or law enforcement.

This experience must demonstrate:

  • Knowledge of and experience with investigations, child care operations, or audits.
  • Knowledge of and experience with child care assistance program policies, procedures, and processes as well as related state and federal laws, rules and regulations.
  • Knowledge of investigative techniques and investigative problem solving ability.
  • Experience sufficient to conduct interviews and developing facts that help determine whether a person has violated a law or rule or committed a crime.
  • Experience sufficient to conduct public assistance fraud investigations, white collar crime fraud investigations, child care program operations, or law enforcement.
  • Capable of developing and preparing fraud cases to present to county, state and federal prosecutors in a manner that creates a high probability of acceptance by those entities and successful prosecution.
  • Excellent analytical skills in problem definition, observation, information gathering, interpretation, and research sufficient to conduct audits and evaluations.
  • Excellent communication oral and written communications skills related to interviewing people, writing reports, and presenting evidence to management and in legal proceedings.
  • Knowledge in using Microsoft Office products, including Excel and PowerPoint.
  • Exceptional human relations skills. Must have the ability to deal with staff of varying skill levels, controversy and opposing points of view, be diplomatic, be able to negotiate, and be timely and responsive to management requests and direction.
  • Ability to work competently and efficiently, alone or with other investigators.
  • Must be task oriented with priority-setting skills.
  • Experience in using technology tools to conduct computer research, data mining analysis, and communications related to data sought and obtained during investigations.
  • Ability to establish and implement investigative plans, anticipate problems, plan contingencies, evaluate results, provide focused feedback, and be self-directed.
  • Ability to function well under the normal situation of demanding deadlines, changing investigative needs and design, staffing instability, sometimes conflicting legal requirements and continuously fluctuating investigative program regulations.
  • Supervise and train staff in investigative techniques, audits, evaluations, surveillance, fact gathering, or interviewing suspects and witnesses.

Preferred Qualifications:

  • Experience in working with or the ability to learn the agency’s computerized database systems, including but not limited to MAXIS, MMIS, MEC² and the ability to use available hardware and software tools.

How to Apply:
Interested and qualified candidates MUST apply through the State of Minnesota Careers website, which is the state’s official hiring site.  Below are detailed instructions on how to submit your resume and apply.  If you have additional questions you can contact the recruitment office at 651-431-3674 or sos.recruitment@state.mn.us.  Please be sure to apply at your earliest convenience before the position closes at MIDNIGHT on FRIDAY JANUARY 10th, 2014.

Submit your resume:

  1. Visit www.careers.state.mn.us
  2. Select “My State Job Search” (upper right hand corner)
  3. Select “Create a My State Job Search Account”
  4. Complete the instructions under New Account
  5. Once your account has been established, select “Resume Builder”
  6. Build a resume or paste a text copy of your existing resume
  7. Use the “Job-Specific Questions” space for your cover letter (optional)
  8. Complete required sections of “Supplemental Information”
  9. You MUST click “Submit Your Resume” at the bottom of the page!

After you have created your new account and submitted your resume, you can apply for the OIG Supervisor of Child Care Provider Investigator opening (note: the state job classification for this position is State Prog Admin Director):

  1. Select “Apply for Jobs”
  2. Select “Apply for Positions”
  3. Enter this posting number:  13DHS001800
  4. Select “Continue” and verify the position is correct
  5. Select “Apply”

 Tips:

  • Save your user ID and password for future use.
  • Make sure your resume clearly states all relevant skills and experience, along with the beginning and ending months and years of each position you have held.
  • If you have any difficulties, contact the website helpdesk at 651-259-3637 or careers@state.mn.us.
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