2018 Candidate page: Erin Frisch

Erin Frisch
Director
Michigan Office of Child Support

 

Erin Frisch became the Title IV-D Director for Michigan and Director of the Michigan Department of Health and Human Services Office of Child Support (OCS) in 2012. She is on a mission to make the world a better place by leading the Michigan child support program in its work with parents to improve children’s lives.

Erin has spearheaded change through teamwork and innovation. She paved the way for staff to work from home, and streamlined work processes in child support case intake resulting in a 44% improvement in productivity the first year. Under her leadership, Michigan collected a record-breaking 71% of current support and 64.5% of past-due support in FY16.

She is a hands-on, results oriented leader who views her highest priority as serving those she leads. Erin’s knowledge of the child support program is extensive, and she is regularly asked to speak at both national and local levels.

Erin currently serves as Vice President for the National Council of Child Support Directors, and on the Board of Directors for NCSEA, the National Child Support Association. She also serves on her church council.

Erin graduated from James Madison College at Michigan State University. She spent 12 years in IT consulting before joining state service. When not brainstorming new ideas or creating positive change, you can usually find her playing video games with her son, dancing with her daughter, or watching baseball with her husband (sometimes all at the same time!).

Erin Frisch became the Title IV-D Director for Michigan and Director of the Michigan Department of Health and Human Services Office of Child Support (OCS) in 2012. She is on a mission to make the world a better place by leading the Michigan child support program in its work with parents to improve children’s lives.

Erin has spearheaded change through teamwork and innovation. She paved the way for staff to work from home, and streamlined work processes in child support case intake resulting in a 44% improvement in productivity the first year. Under her leadership, Michigan collected a record-breaking 71% of current support and 64.5% of past-due support in FY16.

She is a hands-on, results oriented leader who views her highest priority as serving those she leads. Erin’s knowledge of the child support program is extensive, and she is regularly asked to speak at both national and local levels.

Erin currently serves as Vice President for the National Council of Child Support Directors, and on the Board of Directors for NCSEA, the National Child Support Association. She also serves on her church council.

Erin graduated from James Madison College at Michigan State University. She spent 12 years in IT consulting before joining state service. When not brainstorming new ideas or creating positive change, you can usually find her playing video games with her son, dancing with her daughter, or watching baseball with her husband (sometimes all at the same time!).

Interview with Erin

Additional information on Erin’s vision for NCSEA