Policy in Time with Technology

Date: May 21, 2015

Hannah Andrews

Can you text that to me?  What policies govern the  new ways of communicating?  How are Child Support Agencies using new technologies to improve collections and provide better customer service?  It is time for your agency to expand beyond auto dialers and snail mail.  Don’t miss this opportunity to get the 411.

Lara Chandler, Attorney, California Department of Child Support Services
Brenda Lundy, Information Systems Manager, Contra Costa County DCSS
Diane Potts, Deputy Attorney General, Illinois Office the Attorney General

Target Audience: Legal Staff, Management Team, IT staff, Advisors, Seasoned Staff

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