Date: October 13, 2016
What do you do once you have identified at-risk clients?
Is outreach enough? What if you went a step further and sent out a more personalized letter – then to top it off use colored paper! Would the chances of it getting the NCP’s attention be any greater? Adding behavioral nudges, such as these to your organization’s practices can drive habitual results. Join us to learn how behavioral nudges have been used to benefit Child Support Agencies.
Michael Greene, Data Scientist, Deloitte Consulting LLP
Wally McClure, Division Director, Washington State Division of Child Support
Stan Farmer, Executive Consultant, CGI