Chief Assistant Director of Child Support Services, Contra Costa County’s Department of Child Support Services

Location: Martinez, CA

Contra Costa County’s Department of Child Support Services (DCSS) is seeking talented and motivated individuals to fill a full-time Chief Assistant Director of Child Support Services vacancy located in Martinez, CA. The Chief Assistant Director of Child Support Services is responsible for the day-to-day operation of the Child Support Services program and directs staff engaged in personnel, fiscal and administrative support activities.

Incumbents also assist with the development and implementation of policies and procedures, participates in strategic goal planning and monitoring/assessing, and serves as a member of the Department’s management team for collaborative relationships between the DCSS units, the public and other government agencies.

Full Job Announcement


$109,216.56 – $132,753.36 annually


  • Assumes responsibility for the Department of Child Support Services in the Director’s absence
  • Reviews and interprets laws, regulations, policies and directives from the federal, state and county level to determine impact on the department and explain to management and staff
  • Informs the Director of operational and personnel issues, progress toward departmental goals, departmental planning and strategy
  • Assists in the development, revision and implementation of departmental policies and procedures
  • Reviews personnel actions to ensure actions comply with Department policy and collective bargaining agreements
  • Ensures confidentiality policies and procedures are followed and determine if a breach should be reported to the State
  • Supervises and coordinates the personnel, fiscal and administrative operations of the Department of Child Support Services
  • Supervises and coordinates the compilation, adoption and execution of the department’s budget
  • Supervises the preparation of a variety of monthly and annual reports
  • Recommends discipline and implements disciplinary procedures as directed
  • Provides continuous performance feedback; including coaching and mentoring and conducting performance evaluations
  • Identifies staff training needs and developmental opportunities for employee career growth
  • Interviews and makes recommendations for the hiring of new staff
  • Acknowledges the efforts and accomplishments of employees to promote positive morale
  • Assumes responsibility for the Department of Child Support Services in contacts with other departments, the state and the public
  • Manages contracts including
  • Serves as liaison with outside agencies
  • Attends meetings of boards, commissions, committees, or other external groups to present or discuss information related to child support issues and the services of the department
  • Participates in public outreach programs including coordination with various groups in developing and presenting a variety of public awareness and educational programs
  • Prepares correspondences, memos, and reports to internal staff or external parties

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Education: Possession of a Bachelor’s degree from an accredited college or university with a major in public or business administration or a closely related field.

Experience: Three (3) years of full-time or its equivalent senior level managerial, administrative or supervisory experience relating to the planning, organizing and directing the functions of a child support collection enforcement agency.

License Required: Candidates must possess and maintain throughout the duration of employment a valid California Motor Vehicle Operator’s License. Out of state valid Motor Vehicle Operator’s will be accepted during the application process.

Other Requirements: All appointees to this class must be fingerprinted and successfully pass a background check.

How to Apply

  1. Application Filing: All applicants must apply on-line at and submit the information as indicated on the job announcement by the final filing date.
  2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
  3. Oral Interview: Conducted by a Qualifications Appraisal Board who will evaluate candidates in job-related areas. (Weighted 100%)
  4. Candidates must receive a score of at least 70, which may be an adjusted score, in order to be ranked on the employment list.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.


It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

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