Location: Martinez, CA
Contra Costa County is seeking a Director of Child Support Services – Exempt for our Department of Child Support Services (DCSS). The Director of Child Support Services –Exempt serves as the department head and reports to the County Administrator. Under broad policy direction, the Director plans, organizes, and directs all activities and operations of the Department of Child Support Services. The Director oversees a department with approximately 171 employees and an annual operating budget of $18.769 million. The Director establishes and maintains programs to collect and distribute support payments from non-custodial parents to custodial parents and their children, as well as providing, such services as locating non-custodial parents; establishing court orders for paternity, child and medical support; maintaining accounts of payments paid and payments due; and modifying child support orders when appropriate.
This classification is EXEMPT from the merit system and is not subject to the guidelines set forth in the Personnel Management Regulations.
Salary $151,088- $183,648
The Director of Child Support Services – Exempt serves as the department head of the Department of Child Support Services and reports to the County Administrator. Under broad policy direction, plans organizes and directs all activities and operations of the Department of Child Support Services; establishes and maintains programs to collect, from non-custodial parents, support payments for custodial parents and their children as well as providing such services as locating non-custodial parents; stimulates community interest and enlists support in achieving goals and objectives of the department; and performs related work as required. Examples of specific management responsibilities include the following:
- Formulate Child Support Services procedures to implement program mandates, including goal setting, fiscal and personnel management and long term planning.
- Through subordinates, direct the delivery of services including enforcement and administration of the fiscal collection system.
- Coordinate operations to maximize the level of service provided and effective utilization of available resources.
- Direct the preparation of departmental budget, maintaining the appropriate fiscal controls and reporting processes.
- Establish and maintain cooperative relationships with state, local and community groups.
- Ensure compliance with legal mandates and prescribed program guidelines.
- Hire, plan, coordinate, assign and evaluate the work of subordinate supervisory, legal and support personnel.
- Establish and maintain automated systems sufficient to sustain the efficient delivery of services.
- License Required: Valid California Motor Vehicle Operator’s License.
- Education: Possession of a Bachelor’s Degree from an accredited college or university with a major in public or business administration or a closely related field.
- Experience: Four (4) years of full-time or its equivalent senior level managerial, administrative or supervisory experience relating to the planning, organizing, and directing of various functions of a child support collection enforcement agency.
- Substitution: (1) Additional experience of the type described above may be substituted on a year-for-year basis up to a maximum of two years; or (2) one year of graduate training in business or public administration or a closely related field in an accredited college or university may be substituted for one year of the required experience.
How to Apply