Senior Research Manager, Washington Dept. of Social and Health Services

Location: Olympia, WA

DSHS’s Economic Services Administration (ESA) is currently recruiting for a Senior Research Manager who will serve as a team member to the Management Accountability and Performance Statistics (EMAPS) unit.  This unit is part of the ESA Assistant Secretary and is responsible for performance reporting, data analysis and research activities in support of all programs administered by ESA.  Data reports, analyses and research studies completed by the EMAPS team inform statewide policy development and facilitate effective programmatic, operational and financial decision-making. This position will be based in ESA’s Olympia, WA Headquarters office.

Full Job Announcement

Salary – $85,000 – $96,000 Annually


  • This Senior Research Manager supervises project staff in conducting complex research and analysis projects.  In this role, you will propose, develop, and manage complex research, data analysis and program evaluation projects designed to:
    1. Support the development of policy and legislation;
    2. Assess needs and improve program and client outcomes; and
    3. Evaluate program accountability, efficiency and effectiveness.

    The study and research projects managed by this position have substantial impact on operation of federal and multi-state child support programs, as well as WA State child support program operations.  In this role, you will collaborate with DSHS’s Research and Data Analysis Division (RDA) on cooperative research projects utilizing our integrated client database.

    As Research Manager, you will:

    • Manage and direct complex study development involving the work of many program staff
    • Conduct research in predictive analytics and manage implementation processes to provide deliverable on time and within budget, including policy briefs, analytical models, fact sheets, predictive analytics presentations, and tools to predict needs and impacts
    • Proactively prepare and identify possible solutions for emerging issues
    • Select and supervise multidisciplinary research staff; prioritizing tasks, and managing workloads and timelines
    • Provide guidance and consultation to ESA executive management and programs on regarding the impacts and effects of application of predictive analytics to child support programs
    • Serve as a consultant across state and federal agencies on research projects that involve cross-state child support programs
    • Lead and coordinate multi-state research projects in predictive analytics for child support programs



We know this job is unique and to be considered you’ll need a specific set of qualifications: 
PhD degree* in public policy, economics, social work, sociology, public affairs, political sciences or a related field, and three years of experience in research and data analysis in a fast-paced policy-making setting.
*A Master’s degree in one of the above fields and six years of experience in research and data analysis in a fast-paced policy-making setting. Due to the level of consultation you will be providing, we are also looking for the following:

  • Experiences in sophistical research methods: design, sampling, complex multivariate statistical analysis, econometric modeling, categorical data modeling, linear and nonlinear modeling.
  • Advanced principles of research project management.
  • Review and provide innovative solutions to problem in research design and statistical analysis.
  • Experience in developing research data and databases, using administrative data and outside data to generate outcome data for public programs.
  • Abstract and evaluate research findings and program recommendations to Agency’s executives, and operation managers, and policy makers of Governor’s office, the Legislature, and federal agencies.
  • Write, edit and review professional reports and publications.
  • Experience in overseeing the design of visual displays, flow charts, presentations, and graphs to aid communication with public groups, legislative committees, and legislative staff.
  • Facilitate effective meetings and work within a team environment, utilizing excellent interpersonal skills.
  • Proficiency in WORD, Excel, PowerPoint, Access, Visio and Project Management tools.

How to Apply

Supplemental Information

This position is classified as a Washington Management Services Band 2 (WMS2).  The schedule for this position is a Monday-Friday day shift, and is overtime exempt.

The hiring manager has the right to review application materials and make a hiring decision at any point after the first fourteen (14) days of the recruitment process.  Applications will be reviewed on an on-going basis.  It is in the best interest of the applicant to apply as soon as possible.

Do you have what we are seeking?
To be considered for requisition 06619, please attach the following to your on-line application:

  • Your current chronological resume,
  • A cover letter explaining how you fit the requirements of the position,
  • And three professional references with current contact information.

A thorough reference check will be conducted on final applicants.

For specific questions about this position, please contact George Xu at 360-725-0680.
If you have questions regarding this recruitment, please call Staffing Specialist, Jenny Bastrom at (360) 725-5848 or email at

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