NCSEA Idea Exchange


Join thought leaders from the NCSEA Community for an interactive exchange of big ideas and hot topics in the child support and human services arenas.  These facilitated, fast-paced, small group conversations will cover what’s trending, and in the end, participants help shape the conversation. 

Sessions will be held bi-monthly, for approximately 60 minutes. 

  • Groups discussions are limited to 25 people.
  • Participants may be limited to one event per month, to allow for broader participation.
  • In order to create a thought-provoking, diverse conversation, participation from the same agency may be limited to no more than two individuals.
  • Active engagement is encouraged; facilitators may call on you to participate in the conversation.  This is not a listening event!
  • Attendees are encouraged to use video during the event.
  • NCSEA Idea Exchanges are for NCSEA Members only.
  • Idea Exchange sessions begin Wednesday, August 5th.
  • Sessions are scheduled from 2-3 PM EST

Topics & Dates *

  • Diversity & Inclusion – August 5th (closed)
  • Challenges States are Facing Due to COVID-19 – August 19th (closed)
  • An Opportunity to Learn More about Making Non-Payers into Payers through Increased Collections? – September 2nd
  • What do legislators (Congress and States) need to know about the child support program in this time of COVID-19 and declining state budgets? – September 23rd
  • Timely Modifications – November 4th
  • Court Backlogs – November 18th
  • Income uncertainty and unpredictable economic times: Unemployment, stimulus, and more – December 2nd
  • 2020 In Review – December 16th

To join a conversation, please email Gillyn Croog at

Please note: Your participation in the discussion is not confirmed until you receive an email confirmation. Participants will be notified via email.

*Dates and topics are subject to change, as needed.