NCSEA’s Corporate Partners are key players in the child support arena, providing critical goods and services to child support agencies and organizations. We appreciate their continued year-round support of NCSEA, and encourage you to learn more about them.
PLATINUM PARTNERS
Founded in 1976, CGI is one of the largest independent IT and business consulting services firms in the world, with 94,000 professionals delivering capabilities from strategy and systems integration to managed services and IP-based solutions. Our global delivery network, anchored in a local relationship model, helps organizations accelerate digital transformation with measurable outcomes.
Our teams live and work in the communities they serve, bringing local insight, trusted relationships, and a practical understanding of agency missions. In child support, CGI brings decades of experience partnering with state agencies to modernize programs that impact children and families.
Across the country, agencies face aging systems and manual processes that delay support and strain caseworkers, while policy shifts and rising expectations demand more agile, data-driven operations.
CGI addresses these challenges through modern, cloud-based platforms such as CGI Transcend® for Child Support, providing real-time insights, intuitive workflows, and mobile-friendly tools that reduce administrative burden and improve decision-making. We combine domain expertise with scalable technology to help agencies become more responsive and citizen-focused while managing complex transformation with confidence.
CGI partners with agencies to deliver sustainable, future-ready solutions that improve outcomes for children, families, and communities.
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them. With 30 years as a trusted partner to child support agencies nationwide, we offer the broadest portfolio in the industry. Our team of experts, including former IV-D directors, recognize the unique challenges agencies like yours face. Services we offer include:
- Comprehensive SDUs
- ExpertPay
- Industry leading card program
- Child support enforcement systems
Let’s talk about how we can work together to improve the lives of the children and families you serve.
For more than 35 years, Deloitte has served as a trusted child support adviser to 31 states, the District of Columbia, and the Federal Office of Child Support Services. The technology modernization and business transformation plans we’ve implemented with our clients have driven meaningful results in child support programs and added capabilities where they matter most. We work with state child support agencies to help caseworkers look deeper into the data they have to:
• Empower them to make informed decisions for children and families at the point of impact, at a moment’s notice, using data-driven insights.
• Stay informed of all the child support cases on their list, knowing the cases where their intervention will yield positive outcomes for the families they serve.
• Do more with a finite amount of time—achieving a new level of productivity.
• Effectively engage with child support case members to provide the appropriate services.
Systems & Methods, Inc. (SMI) builds customized payment solutions for state and local governments around the country, delivering critical services and tools to the millions of families we are proud to serve.
SMI currently operates comprehensive child support SDUs for 16 states — more than any other provider — where we processed more than 73 million payment transactions totaling more than $13 billion at a 99.99% accuracy rate in 2020. Our reloadable smiONE™ Visa® Prepaid Card gives 1.9 million cardholders in 12 states and 12 tribal nations secure, easy access to their child support and in-home supportive services funds, along with innovative features and perks, 24/7 in-house live agent support, and enhanced digital tools to help cardholders manage their money, their way.
SMI is uniquely positioned to serve families — because we are one. As a third-generation family-run company, our close-knit organization’s culture is deeply rooted in our mission of “Going the Extra Mile with a Passion to Serve.” With 20+ years of SDU experience and 15 years of prepaid debit card experience, we pride ourselves on our ability to provide accurate payment processing and superior customer service while maintaining the culture and accessibility of a small business.
To learn more about what the SMI difference can do for your agency, please visit our website.
“50 Years of Family Serving Families”
GOLD PARTNERS
Adobe helps child support agencies deliver digital experiences that serve families better. Our secure, accessible, and efficient solutions modernize forms, documents, and communications—reducing paperwork, protecting sensitive information, and streamlining case workflows. By automating manual processes and meeting Section 508 accessibility standards, agencies can respond faster and focus more time on supporting families.
For over 25 years, Fast Enterprises (FAST) has transformed the way government agencies serve their communities. Our child support solution, FastCSE, integrates all functions into one modern system, accelerating workflows and helping agencies deliver better service to families. FastCSE is the only federally certified, modern commercial off‑the‑shelf platform purpose‑built for child support engagement. Built on the FastCore platform—trusted by more than 80% of U.S. states—FastCSE achieved federal certification in record time.
GreenCourt helps IV-D agencies and courts move work forward faster by eliminating the friction that slows case processing. Through purpose-built SaaS and deep child support expertise, GreenCourt helps agencies reduce manual work, regain control of workflows, and process cases more efficiently without adding complexity.
At the center of this approach is GovLink, GreenCourt’s platform designed specifically for child support legal workflows. GovLink enables child support teams to generate and edit documents, capture approvals, and eFile within one streamlined system. By bringing these steps together, agencies can eliminate fragmented processes, reduce administrative burden, and gain clear visibility into how cases move through the system.
GreenCourt stands apart because its solutions are built around the realities of child support work. Instead of forcing agencies into rigid commercial software, GreenCourt works alongside agency teams to align technology with their processes, requirements, and operational priorities.
Equally important is the partnership behind the technology. GreenCourt customers work directly with experienced professionals who stay engaged throughout the relationship from implementation through long-term optimization, helping agencies achieve measurable improvements in efficiency, throughput, and service delivery.
Across the country, IV-D programs trust GreenCourt to help their teams work smarter, move cases faster, and deliver better outcomes for the families they serve.
Protech Solutions is a systems integrator in the Health and Human Services space. For 25 years, we have been the contractor-of-choice for many statewide child support and payment systems. Recently, we expanded into SNAP, TANF, and Medicaid systems. Because vision for the future is part of our core company fabric, we pride ourselves in co-creating systems with the newest bells and whistles – secure, online videoconferencing and instant chat/IVR capabilities, intelligent workflow and rules builders, payment wallet, and AI-enabled case analytics.
We offer cloud-based SaaS solutions as well as traditional on-premise solutions, which provide proven results such as workflow efficiency, worker productivity, collaboration, system performance, operational cost reductions, and improved customer satisfaction.
Protech combines social impact, innovation, and technology in its solutions. The success of our services and products is rooted in our mission to make an impact on the communities we touch. That is why we launched Good Grid, a collaborative case management tool that minimizes the burden of connecting people with services and empowers clients, caseworkers, and volunteers to take advantage of resources. It offers a rich depth of tools that can be integrated into an organization’s existing program, allowing human service professionals to engage with their clients in a meaningful, sustainable way without increasing their workload. This multi-functional, accessible platform encourages accountability and transparency while offering consistent insight into an individual’s path toward success. Good Grid allows us to become a key partner in a mission-critical to bringing a better tomorrow to children and families.
Stellarware Corporation is a premier provider of secure, web-based solutions that modernize business processes and strengthen collaboration between government agencies and private-sector partners.
Stellarware operates one of the largest public–private consortia in state government, the Child Support Lien Network (CSLN), which is hosted by the State of Rhode Island. CSLN connects 32 U.S. agencies with more than 2,200 insurance companies, enabling efficient identification and interception of funds to support families. Stellarware also partners with the states of Rhode Island and Texas to deliver the Medicaid Recovery Network (MRN), helping agencies identify Medicaid recipients and recover costs from personal injury and workers’ compensation claims.
Across 16 jurisdictions, including the District of Columbia, Georgia, Indiana, Louisiana, Maine, Minnesota, Mississippi, Nebraska, New Jersey, New Mexico, North Carolina, Rhode Island, Tennessee, Virginia, West Virginia, and Wisconsin, Stellarware delivers comprehensive New Hire Reporting services through its Child Support Employer Services Portal (CSESP). This “one-stop” platform streamlines employer engagement and compliance through automation and integrated modules, including Lump Sum Payment processing, electronic Income Withholding Orders (IWOs), National Medical Support Notice (NMSN) processing, and Employer Database Maintenance and Verification.
Built on proprietary technology and a commitment to innovation, Stellarware’s solutions drive operational efficiency, improve program outcomes, and foster meaningful public–private partnerships. The company remains dedicated to delivering measurable value, exceptional service, and scalable solutions that meet the evolving needs of its partners.
SILVER PARTNERS
Amazon Web Services (AWS) Worldwide Public Sector helps government, education, and nonprofit customers deploy cloud services to reduce costs, drive efficiencies, and increase innovation across the globe. The AWS cloud is uniquely positioned to provide scalable cost-efficient solutions for public sector customers to find ways cloud services can be deployed to meet mandates and increase collaboration across agencies and organizations. Whether it is for development and testing, enterprise applications, high-performance computing, storage, backup and archiving, disaster recovery, web, mobile, and social apps, virtual desktops, or data center migrations, government agencies, education institutions, and nonprofits are using AWS to help achieve their missions. AWS provides cloud services as a pay-as-you-go model, delivering access to the most up-to-date technology resources. Simply access AWS services over the internet, with no upfront costs (no capital investment), and pay only for the computing resources that you use, as your needs scale. By using AWS’s inexpensive and highly scalable infrastructure technology, organizations around the world can stop paying for computing power they aren’t using – and receive more mission for their money. In order to provide end-to-end security and end-to-end privacy, AWS builds services to comply with the strictest security and privacy standards and follows security best practices. AWS has dedicated teams focused on helping public sector organizations of all sizes use AWS to pave the way for innovation and, ultimately, make the world a better place through technology.
Courtland Consulting is nationally recognized as a leading vendor for child support system delivery. Since our founding in 1990, we have helped implement 5 federal-certified statewide child support systems across the country. Our core strengths include:
- System Implementation: We design and execute strategic, streamlined child support implementation plans that ensure smooth transitions and lasting
- Proven Project Management: We orchestrate projects using our proven “one-team” approach and clear communication
- Training & Support: We equip child support professionals with the tools, knowledge and confidence they need to thrive long after our training
At Courtland, we believe communication and collaboration are critical to the success of every child support system project. Our “one-team” approach emphasizes consistent, supportive communication across all stakeholders, uniting users, vendors and leaders to achieve two key goals: enhancing the experience for system users and improving outcomes for the families who depend on it.
Serving child support agencies across the country, Courtland brings a deep understanding of the needs of frontline staff, employers, and government partners at all levels. We draw on decades of experience to deliver solutions that work practically, equitably, and sustainably.
Our mission is to serve, support, and inspire. Every project is an opportunity to help our partners strengthen the child support system and improve the lives of the children and families who are the heart of the child support program.
CSG Government Solutions is a national leader in child support bringing experience from child support modernization projects in 17 states. For nearly 30 years, we have been providing our state government clients across 50 states and territories a range of management and IT consulting services, including:
- Feasibility Study/Cost Benefit Analysis
- Project Management Office
- Quality Assurance
- Organizational Change Management
- Software Testing
- System Certification Support
- Independent Verification and Validation
Named by Forbes as one of America’s Best Management Consulting Firms serving the public sector nine years in a row (2018 – 2026), we can help you maximize your impact on the children and families you serve.
Link: www.csgdelivers.com
Transformative connections. Empowering success.
At Maximus, we are dedicated to helping agencies create a better life for children and families. Together with our state and local government partners, we work with the whole family to help them overcome barriers, access supports, and achieve economic mobility. From delivering child support and employment services to connecting families with resources and healthcare, we serve as a bridge between families and the services they need to thrive.
- Comprehensive operations management
- Employer services and portal
- New hire, IWO, and NMSN reporting
- Science-based employer engagement
- Paternity acknowledgment
- Convenient, user-friendly mobile app for parents
- Customer service contact centers
- Review and adjustment of support orders
- Case initiation
- Mail processing
- Child support system modernization
- Employment and training services for parents
Discover how we help children and families thrive – contact us today!
KPMG LLP delivers advanced, human-centered solutions to child support agencies nationwide. With over 500 dedicated health and human services professionals and more than 100 years of experience serving the public sector, KPMG stands as a trusted advisor in supporting complex child support transformation initiatives to drive better outcomes for children and families.
We empower state, local, and tribal governments to transform their child support programs through outcome-focused strategies that span people, processes, and technology. By bringing dedicated professionals, powerful data-driven insights, tailored accelerators, and cutting-edge innovations, we help agencies drive meaningful change and foster whole-family support.
Our comprehensive suite of Transformation Advisory Services covers every aspect of modernization, from strategic planning and business process reengineering to project management, quality assurance, and training program design. We prioritize meeting both business and technical goals while helping ensure compliance with program and regulatory requirements, all within the anticipated quality and budget expectations.
In an era of rapid changes and evolving challenges, KPMG remains steadfast in offering modern approaches to modern child support challenges. Learn more at visit.kpmg.us/hhs.
Veritas HHS specializes in child support services:
- High-performing full-service child support offices. Currently operating offices in Maryland, North Carolina, and Tennessee, Veritas HHS has a consistent record of improving performance on federal measures and delivering high standards of customer service. Veritas HHS excels in providing supportive services to non-custodial parents through our resource coordinator model, or by collaborating closely with such services provided by our human services partners.
- Voluntary paternity programs with consistently high acknowledgment rates. In South Carolina and Virginia, we provide highly focused outreach and hospital performance monitoring services that routinely achieve voluntary acknowledgment rates in the high 70’s or 80 percent. In Virginia, our advanced technology provides an efficient and low-cost means of processing the State’s voluntary paternity forms and maintaining an accessible, statewide database.
- Consulting services enriched by experts grounded in operational reality. Veritas HHS provides expert services to help states improve processes, support demonstration projects, and achieve better program outcomes. Our perspective is uniquely informed by our unmatched operational expertise. This gives us practical knowledge of what works, infusing our recommendations with practicality and effectiveness that lead to a high rate of adoption and program impact.
Veritas HHS is owned and managed by child support experts who are committed to improving program operations and achieving the best outcomes for the families we serve.
YoungWilliams has been a trusted partner to government since 1994. We operate local child support offices, customer contact centers, centralized case processing centers, and SDUs. Our clients can attest to our reputation for smooth transitions, outstanding customer care, hassle-free contracts, and strong performance. For more information, contact info@ywcss.com.
As part of our commitment to the child support community, we have established a Resource Library on our Website that contains up-to-date child support research and articles, as well as case law from a number of states. We invite you to sign up for updates. Simply visit our website, www.youngwilliams.com, and click on “Get Updates” next to the search box at the top right side of the page. Fill out the form and then select the “Create new account” button. Each time an update is issued, we will send you an email notification and a link to the document. It’s quick, easy, and a great way to stay informed.
To find out more about becoming an NCSEA Corporate Partner, contact LaTrese Wallace, Senior Manager, Fundraising & Partnerships.
