Position: Policy and Client Resolution Regional Manager
Organization: Arizona Department of Economic Security
Location: Phoenix, Arizona
Job Description: The DES, Division of Child Support Services (DCSS) is seeking an experienced and highly motivated individual to join our team as a Policy and Client Resolution Regional Manager. This position is responsible for managing the DCSS Policy and Client Resolution Region, which consists of the following units: Policy and Procedures; Administrative Review; and Executive Correspondence. The person in this position will analyze current legislation, processes, and practices in order to recommend and develop strategies to improve performance measure goals and objectives within the Division. Additionally, the incumbent will provide leadership and guidance to the teams responsible for responding when our customers elevate complaints/concerns regarding the DCSS.
This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.
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Closing Date: June 9, 2025
