There are a number of events currently being planned by NCSEA, including:
2013 Annual Conference & Expo
August 5-7, 2013
See the full 2013 calendar here.
Did Turner v. Rodgers turn the world of child support enforcement upside down -- or did it really just reinforce the long standing principle that an individual must have "the keys to his jail cell" when held in indirect civil contempt of court? In Turner v. Rodgers, the United States Supreme Court examined the State’s use of civil contempt against indigent obligors for non-payment of child support. Listen to this Web-Talk and learn the proper way to conduct an indirect civil ...
(Skills Series II)
The customer interview is fundamental to the initiation and subsequent enforcement of support actions. This Web-Talk presents an overview of the key strategies that can help staff learn about their customers and explore sensitive areas safely and effectively. Panelists discuss preparing for a child support interview, conducting an interview, legal considerations, handling challenging interviews, and processing interview results.
Ellen Rutledge, Project Manager
As immigration continues to increase, our child support caseloads are becoming more diverse. When trying to locate, establish, and enforce child support orders, things like lack of identification numbers, translation issues, and cultural differences can pose challenges to processing cases. Panelist will discuss how states are working to improve on meeting the needs of a diverse customer base.
Front line worker (Intake, Reception, Enforcement); Management Team (Administrator, manager, supervisor, ...
Please join us for an interactive discussion on how to support customers involved in child support cases. Child Support customers are trying to resolve an emotional and sensitive issue. They come to our offices seeking assistance on child support matters emotionally charged. Child support professionals need tools to detoxify the issue. Learn tips on helping the customer focus and help staff understand the cycle of conflict, how to resolve conflict and how to change the behavior ...
Explore the best ways to address family court cases utilizing experiences from America's most successful problem solvers. You will hear valuable insight based on first-hand professional experience from leading child support representatives that will take your legal proceedings to the next level.
Renorta R. Heard, Director, Georgia Division of Child Support Services
Kristin Ruth, Ruth Law & Dispute Resolution, North Carolina
Target Audience: Legal Staff (Judge, Attorney, Referee, ...
As the family landscape continues to change so do the guidelines for paternity establishment and therefore potentially disestablishment. Furthermore with the changing dynamics of the family, documenting parental relationships has transformed over the years. What are the impacts of all these changes to your agency? What happens when a husband turns out not to be the biological father of the child? What if DNA show the father who signed the Acknowledgement of Paternity is not ...
(Skills Series III)
Are you new to processing Interstate cases, or perhaps would like to know a little more about the tools that make Interstate casework a little easier? Join us for a discussion on how states are using CSENet, QUICK, and the IRG to help process child support cases across state lines.
Target Audience: Front line worker - Intake, Reception, Enforcement, Interstate Workers at all levels of experience.
This Web-Talk is part of the Skills Series. The materials for each topic in ...
Implementation of the Affordable Care Act (ACA) requires significant changes to Federal and state regulations and policies. It is estimated that 80% of children in Title IV-D Child Support Programs will be eligible for Medicaid or CHIP. This Web-Talk presents an overview of the environment created by the health-care reform legislation and explores the likely effects on health-care provision requirements and procedures with regard to child support requirements and operations.
Legal Staff (Judge, ...
Have you ever looked at a case and just known it could be closed but weren’t sure how to go about it? The advent of more sophisticated reporting and measurement tools has made the identification of these cases easier, but getting them closed is another story, especially when an order exists on the case. In this web-talk, strategies and approaches will be shared for closing cases when appropriate including: special projects for identifying cases for closure, applying Federal case closure rules ...
Nationally the greatest single source of child support collections is from our employer partners. How do we reach out to our employer partners to improve collections? Are you making it easy for your employer partners to engage with your office? Are calls from employers an office priority? Please join us in the Knock, Know who’s there” workshop about outreach strategies to employers that have proven successful and lead to increased collections.
Sherri Grigsby, Manager, Employer Services ...
(Skills Series IV)
Learn or review the who’s, what’s, where’s, when’s, why’s, and how’s of child support with useful team knowledge documents and desk guides. From Intake to Interstate; best practices, agencies and organizations that can assist you in doing your job, and much more.
Target Audience: Front Line Workers to Management Team; All levels of experience
This Web-Talk is part of the Skills Series. The materials for each topic in the series will include a Discussion Guide ...
We've taken the time to focus on issues facing prosecuting attorneys working on family court cases. Highlights include: establishment, initial court order establishment, custody, parenting time and support.
Jennifer Granzow, Senior Assistant Prosecuting Attorney, Kalamazoo County (MI) Prosecutor’s Office
Lisa Cowan, Consultant – Legal Counsel
Target Audience: Legal Staff (Judge, Attorney, Referee, Prosecutor, Paralegal, Court Officer) Front line worker (Intake, ...
(Management Series III)
Reduced funding, expanded program requirements and growing caseloads are all dilemmas faced by child support organizations across the country. ‘Doing more with less’ has become the mantra of agencies serving families nationwide. This workshop is designed to help locale’s use strategic planning to maximize limited resources and improve program performance. The speakers will discuss the benefits of strategic planning and how clearly defining the purpose of the organization, ...