Event Calendar

There are a number of events currently being planned by NCSEA, including:

 

2016 NCSEA Leadership Symposium

31 Jul

Location: New Orleans, LA

2016 Leadership Symposium The Roosevelt New Orleans 130 Roosevelt Way, New Orleans, LA 70112 July 31 – August 3, 2016

For more details visit, http://www.ncsea.org/programs-events/conferences/2016-leadership-symposium/

... [Read More]

Web Talk: No Wrong Door – Improving Customer Service

24 Aug

Contact: Krystal Quille, krystalquille@ncsea.org, 703-506-2884

In the world of Human Services it is not uncommon for customers to receive multiple types of services from different agencies, causing citizens to visit several offices and case managers at varying times. Does staff in each agency under the human service umbrella have working knowledge of each partner agency’s purpose and the resources they provide? How much more seamless would our processes be if our technology interfaced with each other? All of the above speak to better internal customer service. ... [Read More]

Web Talk: Both sides of the Desk: Trauma-Informed services in the child support program

07 Sep

Contact: Krystal Quille, KrystalQuille@ncsea.org, 703-506-2884

Trauma plays a role in why human’s act and react the way they do- is child support ready to include trauma informed services in their program?  Join us for a discussion from professionals in the behavioral health industry as well as child support leaders.  Come hear how our services could be delivered in a way that helps those who have experienced trauma. Speakers LaShawn Scroggins, Training Branch Chief, OCSE Carolyn Curtis, Trainer and Author, Couples Communication Katie Morgan, Director, ... [Read More]