There are a number of events currently being planned by NCSEA, including:
Providing child support services to today’s culturally diverse communities can be challenging. Building cultural competence is critical in order to increase the ability to work more effectively with colleagues and customers in a diverse environment. Cultural competence is a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals, enabling a harmonious and productive work environment.
This workshop will define terms related to culture and ...
Every child support enforcement agency faces the ongoing challenge of continuously improving collection tactics and preventing arrearages. This web-talk will share the recent experiences in several child support agencies, specifically describing their methods and activities, the outcomes they experienced, and the lessons they learned. Participants will gain information to help them cost-justify, develop, and execute their own collection initiatives.
Bryan Tribble, Assistant Manager ...
Get the 411 on using social media for outreach to your customers. Meeting our customers where they communicate is more important than ever. Learn how three programs have developed their outreach plans, identified which media to use, developed their material, and how they maintain their chosen social media sites. #donotmissthistraining
Timothy Lightner, Child Support Specialist, Alaska Child Support Services Division
Richard Adams, Senior Administrative Officer, Cuyahoga Jobs & Family ...