There are a number of events currently being planned by NCSEA, including:
2015 Policy Forum
February 12-14, 2015
For more information, visit our
Policy Forum webpage
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Take your office to the clients! You reach out to your clients via social media with reminders and messages, and utilize the phone and email to your best advantage, but sometimes you just need a face to face with the client. Learn how a few states have taken their show on the road to reach clients that can’t get to them, providing ‘in house’ services in a more convenient way.
Angelisa Young, Program Manager, District of Columbia Child Support Services Division
Target Audience: ...
How do you feel when you see a good friend’s smiling face? What about your boss’s face? Your brand is somewhat like the face of your organization. Learn about some of the most effective ways to rebrand your agency through tone, the content you produce, and the way your agency reacts to others. We will discuss ways to make sure your brand is consistent and doesn’t give mixed messages. Register today to learn how to put a smiling face on your organization!
Target Audience: Management and Leadership; ...
Do you want to have more effective training programs within your agency? Guest speaker Rhonda Tamulonis will provide expert ideas on effective staff training techniques. Discussion topics will include on-boarding new staff with the use of technology and new training tools. In addition, she will inform you on how to change the minds of long-term staff on the new face of Child Support with the use of training initiatives.
Target Audience: front-line workers; management team; inter/intra agency; IT ...