Event Calendar

There are a number of events currently being planned by NCSEA, including:

 

Web Talk: Parenting Time: Funding, Impact, New Developments, and Other Challenges

23 Jun

Contact: Krystal Quille, KrystalQuille@ncsea.org, 703-506-2884

Do you have questions about Parenting time Opportunities for Children (PTOC) grants? Would you like to hear from Child Support Leaders experience in operating a PTOC grant? How is parenting time embraced or opposed by those working in the domestic violence or fatherhood communities? Join this discussion to learn about funding, impact, new developments and challenges facing child support departments across the nation. Speakers: Dr. Jessica Pearson -  C0-Director, Fatherhood Research and Practice ... [Read More]

Web Talk: No Wrong Door – Improving Customer Service

24 Aug

Contact: Krystal Quille, krystalquille@ncsea.org, 703-506-2884

In the world of Human Services it is not uncommon for customers to receive multiple types of services from different agencies, causing citizens to visit several offices and case managers at varying times. Does staff in each agency under the human service umbrella have working knowledge of each partner agency’s purpose and the resources they provide? How much more seamless would our processes be if our technology interfaced with each other? All of the above speak to better internal customer service. ... [Read More]